Shipments and Returns

Shipping of your package within 48h!

All our parcels are dispatched via the LA POSTE services. Shipping costs for all orders placed in Metropolitan France are fixed and indicated by the seller within the form filled in during the Order. All the announced times are calculated in working days. The Seller undertakes to process the Order within 48 hours from the day following the validation of the Order. The indicated deadlines are average times and correspond to the delays of treatment, preparation and dispatch of the order (exit warehouses). They run as soon as the order is confirmed. All items purchased are shipped within 10 business days of ordering, although most of the items are shipped within 1 to 2 days. Your delivery can in case of high affluence put up to 2 weeks to arrive. If you still have not received your purchase after 3 weeks, please write to us at or via the site form. Once your order has been confirmed, you will receive an email from us.


According to Article L.121 • 20 of the Consumer Code, every consumer has a 7-day period to exercise his right of withdrawal without having to give reasons or to pay penalties. With the exception of the return costs. This period is extended until the next business day, if it expires on a Saturday, Sunday or a holiday. Products must be returned in their original packaging and condition. They must be returned to the following address:

Sauerbrei Logistics France
11 Rue de la Marne,
77400 Saint-Thibault-des-Vignes